AK Migration Services

Terms and Conditions

By reading and continuing to use the site you agree to the following conditions of use.

Disclaimer

AK Migration & Visa Services herein referred to as AKMVS in short, makes no warranty, express or implied as to the fitness for a particular purpose, or assumes any legal liability for the accuracy or usefulness of any information carried under these pages. Any consequential loss or damage suffered as a result of reliance on this information is the sole responsibility of the user. Any reference to any specific product, process or service by provider manufacturer or distributor does not constitute or imply its endorsement or recommendation by AKMVS. AKMVS makes no representation or warranty as the financial status or accuracy of any information concerning any organisation listed under these pages. The use of any information on this service creates no legal obligation, affiliation or association with AKMVS or with third parties arising as a consequence of using information provided by this service. The property and copyright in all material contained in these pages vests in AKMVS. The unauthorized reproduction of any part of these pages is an infringement of copyright.

Links to Other Sites

Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by AKMVS Migration Agents of the linked site, its operator or its content. We are not responsible for the content of any website outside of our site.

Copyright

All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof is copyright of AKMVS Migration Agents or other third parties. Permission is granted to electronically copy and print, in hard copy, portions of our site solely for private or educational use (within the classroom), provided that no changes are made to the material and that AKMVS Migration Agents is acknowledged as the owner. Any other use of the materials on our site (including reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. Should you require permission for the above, please contact the owner of the site/page (as stated at the bottom of the relevant page).

Currency

All prices and fees quoted for by AKMVS Migration Agents are in Australian Dollars only.

Payment and Money Processing

We accept Visa, MasterCard & Bankcard credit cards. We also accept cheques, money orders, wire transfers to our bank account in form or direct debit.

Services Provided by AKMVS Migration Agents : (an agreement is expanded further on contract) The provision of advice relevant to the visa category and the choice of category. Assistance in the completion and/or checking of relevant forms for making the visa or review application as the case may be. Advice and assistance in relation to the provision of personal, and official documentation required to support the application. Analysis of current Immigration Law and legal requirements for the nominated visa category or review application and the preparation of any necessary supporting submissions to the Department of Immigration and Multicultural and Indigenous Affairs (the Department or DIMIA) or the review body. Submission of the application to the Department of Immigration or review body for processing. Liaison with the Department or review body and the use of the agent’s best endeavours to supply any further documentation or information requested by the Department. Keeping the client fully informed of all developments concerning the progress of the application. During the processing of the application, advising the client of any changes to the law or Departmental policy requirements affecting the visa application. Promptly advising the client of communications from the Department or review body affecting the application and, where possible, assisting the client to comply with any requests made by the Department or review body. Advising the client promptly of the outcome of the application as soon as a decision is made.

The Agent: Will be under no obligation to submit the client’s application to the Department or to the review body until payment has been made in full of all fees due and payable at that stage.

Good & Services Tax: Where Goods and Services Tax (GST) is payable in respect of the Agent’s services such tax shall be payable in addition to the agreed fee. [Note: as a general guide, clients who are not residents of Australia for income tax purposes are usually not liable for GST. However the client should obtain specific advice on this point if in doubt.]

Invoicing: The Agent will be entitled to invoice the client for the work in the agreed stages or block of work upon completion of the work in each stage or block. Each invoice sent to the client will include a statement of service which sets out the particulars of each service performed, and the charge made in respect of each such service. Immediately upon rendering such invoice the agent may transfer funds from the client account in payment thereof.

Disbursements: The agreed fee does not include disbursements that maybe incurred by the Agent including the Department’s application fee. It is acknowledged and agreed that the cost of translations and certification of documents, health checks, courier fees and English Language assessment fees (where necessary) are not covered by the agreed fee and are the client’s responsibility. It is also acknowledged that Department and Government fees may change from time to time and that payment of them remains at all times the responsibility of the client.

The agent is entitled at any time to withdraw funds from the Client Account to pay disbursements that are required to be paid to the Department, or any other agency, for the client.

All Departmental fees and disbursements set out in this agreement are based on the services requested by the client at the time of entering into the agreement.

It is acknowledged and agreed that if the service category required by the client changes, then any resulting change in the Department’s application fee will be the responsibility of the client. It is also acknowledged and agreed that the disbursements set out in the agreement are only an estimate and any variance in such estimate or any additional cost for outside expertise (where necessary) will also be the responsibility of the client.

Termination of Agreements:

Agreements maybe terminated on terms agreed by both parties. In the absence of such agreement the client may terminate the agreement by reasonable notice in writing to the Agent. The Agent may terminate the agreement by reasonable notice in writing to the client specifying just cause for such termination (refer clause 10.1 of the Code of Conduct). In the event of the agreement being terminated in accordance with this clause the Agent will be entitled to be paid all proper disbursements and out of pocket expenses incurred on behalf of the client as well as a pro-rata proportion of the agreed professional fees based on the time devoted to the case up to the time of termination. On completion of the services under this agreement, the agent will if requested by the client, give to the client all the documents the client has paid for or given to the agent.

Resolution of Disputes: Mediation, Arbitration and other Dispute Resolution Processes: All disputes arising out of this agreement shall first be the subject of discussion between the agent and the client with the objective of negotiating an amicable settlement. The results of such amicable settlement shall be issued in writing and signed by both the Agent and the client. If no amicable settlement is reached within twenty-one (21) days (or such longer period as may be agreed between the parties) of one of the parties requesting an opportunity to discuss the dispute, the parties agrees to refer the disputed matter to the Australian Commercial Disputes Resolution Centre (“ACDRC”) for final settlement in accordance with the Rules of the ACDRC by a single arbitrator appointed in accordance with the said Rules or by adopting and agreeing to another dispute resolution process suggested by the Secretary of ACDRC and acceptable to both parties.

Confidentiality: The Agent will preserve the confidentiality of the client and will not disclose or allow to be disclosed, confidential information about the client or a client’s business without the client’s written consent, unless required by law.

Retention of documents: The Agent agrees to keep all documents (including electronic communications) to which the client is entitled securely and in a way that will ensure confidentiality until the earlier of: 7 years after the date of the last action on the file for the client; or When the documents are given to the client or dealt with in accordance with the client’s written instructions.

Variation of the Code of Conduct: This agreement attempts to comply fully with the Code of Conduct. If the Code of Conduct is amended and this agreement does not comply with the amended Code, the Agent and the client agree that the agreement shall be amended to the extent that it must to comply with any such amendment.

Privacy Policy

AKMVS Migration Agents, as the data collector, may collect any personal information from visitors to this site. This information is used only to respond to enquiries and to monitor site usage. E-mail addresses received as part of an enquiry are only retained as long as the enquiry remains open. Cookies and logging of IP addresses are used to enable AKMVS Migration Agents to monitor site traffic and repeat visitor statistics. These statistics will not include information that can be used to identify any individual. Such information is anonymous and held on a temporary basis. Read more about cookies and IP addresses below. By submitting your data you consent to the use of that information as set out above. Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties. This privacy policy only covers the AKMVS Migration Agents’ web site at www.akmigration.com Websites linked to from this site are not covered by this policy.

Accessibility

AKMVS Migration Agents endeavours at all times to make the site as accessible as reasonably possible to disabled users. In no way does AKMVS Migration Agents seek to deliberately discriminate against disabled users access to the website service.

Summary of Terms

Browser: Used to locate and display Web pages via a software application. The most popular ones are Microsoft Internet Explorer and Mozilla Firebird.

Cookie: Message given to a web browser by a web server. The message is then stored by the browser in a text file called ‘cookie.txt’. Cookies are used to enable a website to ‘remember’ whether a user has visited the site before and possibly to store marketing information about previous visits (items bought last time, pages visited etc.). Cookies are also used to store temporary information as a user moves from page to page within a site (items in a shopping basket etc.). Such cookies are erased when the user session ends. This information is converted to number format for statistical purposes, and all information relating to the individual is erased when the user session is ended. Users can set their browser not to allow cookies to be stored in their computer. To do this, please follow the instructions provided with your web browser software.

IP Address: If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9

User Session: A user’s visit to a site begins when the user first accesses any page on a given site and ends after a visitor has left that site and not revisited it within a specified amount of time (normally 20 minutes) or when the user’s browser is closed. Web Server: Delivers (serves up) web pages to your computer.